What is the difference between VISEON:Discuss and a standard chatbot?


VISEON:Discuss gives visitors a conversational way to explore your organisation’s knowledge graph and supporting site content. VISEON Ask follows the connections between your products, services, people and expertise to answer questions with relevant sources. It retains context within the conversation, so visitors can ask follow-up questions naturally. The distinction is a connected, organisation-specific knowledge foundation rather than generic responses or fixed scripts.

Discover | Discuss | Transact